Merchants Stories - Page 9

Global Stories

Merchants stories

NGINX raises US$43 Million to accelerate enterprise application modernisation

NGINX secures USD $43 million in Series C funding led by Goldman Sachs, to propel its enterprise application modernisation push, leveraging microservices.

By Jacques-Pierre (JP) Dumas • 3 min read • Thu, 21st Jun 2018

Unified Communications

How businesses can prepare their contact centre for a bot/AI environment

As AI and bots revolutionise customer service, businesses must update infrastructures and train staff to harness this tech effectively. Here's how.

By Sara Barker • 3 min read • Fri, 15th Jun 2018

Customer Relationship Management

How speech analytics can improve outcomes in the contact centre

Taking a look at how speech analytics technologies can be used in the contact centre to improve customer service and B2C interactions.

By Ross Telfer • 3 min read • Mon, 5th Mar 2018

Semiconductors

$534m lost in 2016 as credit card fraudsters ditched the plastic & moved online

Physical credit card fraud is on the decline as online fraud takes its place, according to new statistics from the Australian Payments Network.

By Sara Barker • 3 min read • Mon, 7th Aug 2017

eCommerce

Payment tech firm aims turned credit card declines into revenue

Adyen launches RevenueAccelerate, an automated tool to increase credit card approval rates, aiming to turn failed transactions into revenue.

By Shannon Williams • 2 min read • Fri, 15th Apr 2016

Firewalls

Kiwi firm pulls off US partnership - Mako Networks

Mako Networks is helping Aperia Solutions chart a new direction, following a new partnership agreement with the company.

By Staff Writer • 2 min read • Thu, 13th Jun 2013

Marketing Technologies

From Auckland to the world: Mako Networks' global ambition

A billion-dollar global opportunity is driving Mako Networks' rapid expansion, as PCI DSS compliance becomes crucial for millions of merchants worldwide.

By Donovan Jackson • 3 min read • Thu, 30th Aug 2012