Slack Stories

Indian Stories

Slack stories

Harness acquires Augment assets to expand AI coding

The deal broadens Harness's AI ambitions, linking coding with testing and deployment so engineers can push merge-ready changes with more oversight.

By Mara Sugue • 4 min read • Last month

Global Stories

Slack stories

DevOps

PagerDuty launches Paige AI agent & PD Labs in ANZ

Australian and New Zealand customers will gain early access to AI tools designed to speed incident response and cut service disruption costs.

By Joseph Gabriel Lagonsin • 5 min read • Today

Data Analytics

Snowflake adds always-on AI bots for CoCo & CoWork

The update widens enterprise access to background automation, with recurring AI tasks now able to run continuously and seek approval only when needed.

By Joseph Gabriel Lagonsin • 5 min read • Yesterday

Data Analytics

Snowflake launches autonomous data tools & live analytics

Businesses using AI agents can now automate pipeline checks and query live data in one governed Snowflake platform, cutting manual work.

By Joseph Gabriel Lagonsin • 6 min read • Today

DevOps

Freshworks buys Robusta Dev to boost Freshservice AI

Customers should see faster outage triage, as Freshworks folds Robusta Dev's AI incident analysis into Freshservice and FireHydrant.

By Sofiah Nichole Salivio • 3 min read • Last week

DevOps

New Relic adds GitHub Copilot observability integrations

The tools aim to catch production regressions earlier, linking GitHub Copilot activity with live telemetry as AI code use grows faster than reviews can keep up.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Human Capital Management

Zendesk launches AI agents for employee service tasks

Early users have already logged 6 million workflow runs, as the new tools aim to cut internal support delays across IT, HR and workplace teams.

By Sofiah Nichole Salivio • 3 min read • Last week

Balsio launches Workspaces for small business teams

Small businesses can now keep client chats separate from internal discussions as Balsio adds shared workspaces and WhatsApp interoperability.

By Sofiah Nichole Salivio • 3 min read • Last month

Digital Transformation

Zendesk launches AI tools to automate employee support

Early users have already run 6 million workflows in five weeks, as the software group pushes deeper into employee support automation.

By Sofiah Nichole Salivio • 4 min read • Last month

Data Analytics

Google pitches Gemini agent to startups for busywork

Startups could cut admin and coding time as Google folds Gemini into Workspace and lets teams assign persistent AI coworkers to routine tasks.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Partner Programmes

DevRev joins OpenAI Marketplace as a launch partner

Enterprise customers can now direct part of their OpenAI commitment to DevRev's support and workflow tools, widening its sales reach.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Hybrid Cloud

LogicMonitor launches AI-led IT model with governed action

Enterprises under pressure from alert overload may gain faster incident as the platform ties AI recommendations to strict human approvals and audit trails.

By Sofiah Nichole Salivio • 4 min read • Last month